Skip to main content
All CollectionsGeneral
Having trouble accessing your account?
Having trouble accessing your account?
Updated over 10 months ago

Having trouble accessing your account? No worries, we've got you covered. If your usual login method involves email, you can easily request a new password by simply following the steps below:

  1. Forgot Password:

  2. Check Your Email Inbox:

    • Look out for an email from Dogsy titled: "[Password Reset] Instructions to reset your password."

  3. Reset Your Password:

    • Click on "Reset password" within the email.

    • You'll be directed to a page where you can set a new password by entering it.

With these steps, you'll swiftly regain access to your account.

Did this answer your question?