If you encounter any technical difficulties, kindly inform us! We appreciate any relevant details
Is the problem linked to a particular advertisement? (If yes, kindly share the Advert Link)
Are you accessing our platform via the app, a mobile browser, or a computer?
If using a web browser, which one?
Are you on an Apple or Android device?
Could you provide a screenshot or a short screen recording (<10 seconds)?
Here's some useful context for us:
What outcome were you expecting?
What actually occurred?
Please bear in mind that resolving technical issues may require more time than usual inquiries. Depending on the complexity, it could range from a few hours to several days.
However, we strive to address most user-specific issues within 7 business days.
Feel free to contact us via email or live chat:
Email: [email protected]